FAQ Category

  • How long time for installation?

             According your machines order, we will send one or two engineers to your factory, it will take about 10 days to 25 days.
  • How about the spare parts?

          We will send one year enough easy broken spare parts together with the machines, shipping together. During the warranty time, we will supply the spare parts with our cost including the delivery fees.
  • How to install my machines when it arrives? How much the cost?

            We will send our engineers to your factory to install the machines and train your staff how to operate the machines. 
     Customer pay airtickets go and back, accommodation and USD80/day/person.
  • When can I get my machine after I paid?

            Normally production time is around 30-90days,the exactly depend on what kind of machine you order. The shipping time is based on your destination port.
  • What’s your guarantee or the warranty of the quality if we buy your machines

            We offer you high quality machines with 1 year guarantee and supply life-long technical support.
  • Are you a trading company or a manufactory?

           We are a manufactory, we supply the factory price with good quality,  and we also have a trading company. Welcome to visit ! 
  • Can you test the machine before delivery and send us video?

    Yes, of course.  Usually after the machine finish, we will invite customer visiting us and testing the machine. If the customer not come, we will test the machine and send the video to customer.
  • Can your make the machine base on my electricity appliance request?

    Yes, we can change the electricity appliance brand base on customers' request. like change Siemens to Schnaider--- 

CONTACT US !

Fill out the form below and our sales will contact you for a consultation.
Add:  Suzhou Jinfeng Industrial Park, Zhangjiagang City, Jiangsu Province,
China ZIP: 215600
Tel: +86-512-56370053    Fax:  +86-512-58571513
Mobile: +86-13222230888
Email:  sales@lx-machine.com

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